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Canva cancellation letter

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Canva
Attn: Customer Service
Kippax St 110, Level 1
Surry Hills NSW 2010
Australia

16-12-2025, Place of residence

CERTIFIED MAIL: Canceling Canva subscription

Dear Sir/Madam,

I hereby cancel my subscription with Canva effective immediately upon receipt of this letter.

Personal data:
Name: First Name Last Name

Address: Address
Postal code + City: Postal Code & City

Email: Email

Please ensure that the direct debit authorization is terminated simultaneously.

Furthermore, I hereby request, pursuant to the Personal Information Protection and Electronic Documents Act (PIPEDA), the immediate deletion of all my personal data as defined under the Act, except where retention is required or permitted by law, including but not limited to legal or contractual obligations, or where necessary for the establishment, exercise, or defense of legal claims.

I look forward to receiving confirmation of this cancellation and the deletion of my personal data at the above email address.

Yours sincerely,

Name

Discount Code

(Australia) Print

1. Enter your subscription data

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in accordance with all applicable laws and regulations in accordance with all applicable laws and regulations

2. We automatically sign your cancellation letter

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Subscription provider is legally obliged to process your cancellation

3. We'll send your cancellation letter

Verified headquarter adressess
Shipment tracking with Track and Trace

4. Cheers! Your subscription's cancelled

Relax! We will handle it for you
100% guarantee policy

What we can guarantee

We are independent from and not affiliated with Canva.
Are you still not satisfied with your purchase, despite our extensive services and guarantees? We offer a money-back guarantee: within 10 business days, you will automatically receive a refund of the amount paid to your account.
All cancellations are legally validated and trackable, and sent to verified addresses — guaranteed to be processed. We don’t charge any additional fees for shipping.
A one-time fee of 19,95 (including taxes) applies to your initial cancellation. On the confirmation page, you’ll also have the option to subscribe to myXpendy for just $7.95/month, allowing you to cancel unlimited subscriptions anytime.

What people don’t realize is that

Unused subscriptions

85%

Are paying for at least one subscription they don’t use.

No clue

55%

Don’t have a clue on how to cancel their subscriptions.

Underestimate cost

80%

Underestimate how much they’re actually spending on subscriptions.

Feel trapped

40%

Say they’ve felt trapped in a subscription they didn’t intend to renew.

Why Xpendy
is the perfect choice

Xpendy helps people in 20+ countries cancel subscriptions hassle-free in just 2 minutes.

Cancel Canva

Cancel subscriptions in 2 minutes
No need to contact customer service
Registered mail with track & trace
Legally valid cancellation letter
Your details filled in automatically
Clear and user-friendly process
100% satisfaction guarantee

Finding contact details yourself
Long wait times with customer service
No proof of cancellation
Writing and sending the letter on your own
Incomplete or invalid cancellation
Time-consuming and stressful
Unclear cancellation terms

Cancel Canva

Frequently Asked Questions about Canva

Do you want to cancel your Free Time membership with Canva? Then we can do this for you! We will take care of the cancellation by sending a letter of cancellation to Canva with all the necessary details on your behalf. We do this by sending a registered letter and keeping you updated throughout the process. By sending a registered letter, the cancellation is completely legally valid. You will also receive a proof of posting. So, you have full assurance that your Free Time membership is cancelled. Cancelling has never been so easy!

Canva notice period

What is the term of notice for my Free Time subscription with Canva?

At Canva you have a 1 month notice period, this means your Free Time subscription at Canva will continue for 1 month after the date of receipt of your notice.

Can I cancel my Free Time subscription with Canva directly?

Your Free Time subscription to Canva is cancelable at any time according to the terms of your contract.

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Canva

Canva is an online design tool that makes it easy for anyone to create stunning visuals, from social media graphics and presentations to posters and logos. With a user-friendly interface and a vast library of templates, images, and fonts, Canva allows you to design professional-quality content without any prior design experience. Whether for business, education, or personal projects, Canva helps you bring your creative ideas to life with ease.

Website

https://www.canva.com/

Address:

Canva
Kippax St 110, Level 1
Surry Hills NSW 2010
Australia

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About Canva

You can manage your Canva Pro subscription by logging into your Canva account. From there, you can update your billing info, change your subscription, and access your design history.

Canva accepts payments via credit cards, PayPal, and sometimes direct debit. You can manage or change your payment method anytime through your account settings.

Canceling Canva Pro using Xpendy is simple. Visit Xpendy’s website, choose Canva from the service list, and provide your account details. Xpendy will handle the cancellation process for you.

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